Please allow 8-10 weeks for your special piece to be made especially for you.
 If you live internationally you may need to allow for another week for shipping.

Please note, any special pieces featuring hand engraving will require an additional 4-6 weeks.

If you need a piece by a specific date, we will always do our very best to have your special piece ready in time. Please contact us at enquiries@ruusk.com prior to placing your order so we can confirm if we are able to meet your deadline.


All parcels sent to an Australian address are shipped via complimentary insured and express Australia post; your parcel will require a signature on delivery. We will email you a tracking number once your special pieces are ready so you can monitor your parcel's journey. You should expect to receive your parcel within 1-4 business days depending on your location. 

We regularly ship all of our special pieces all around the world with express & fully insured DHL & FedEx; your parcel will require a signature on delivery. The cost of shipping is calculated at the checkout however, please email us at enquiries@ruusk.com should you have any questions. 

You can expect your parcel to arrive within 3-10 business days (location dependant) and we will include your email and phone number on your shipment so you receive tracking updates from DHL/FedEx. We will also email you a tracking number to monitor your parcel's journey.

Please note, RUUSK is not liable for any duty, import or custom charges you may incur. As such, we recommend checking with your local customs office to determine any relevant taxes that may be incurred.