Shipping & Delivery

Please allow 8-10 weeks for your special piece to be made especially for you. If you live internationally you may need to allow for another week for shipping.

Please note, any special pieces featuring hand engraving will require an additional 4-6 weeks.

SHIPPING INFORMATION

DOMESTIC PARCELS
All domestic parcels are sent with complimentary insured and express Australia post. You will be sent a tracking number on fulfilment of your order so you can monitor your consignment's journey. You should expect to receive your parcel within 1-4 business days depending on your location. 

INTERNATIONAL PARCELS
All international parcels are sent via express and insured DHL or FEDEX. Please note that RUUSK is not accountable for any duty, import or custom charges that you may incur.

If you need a piece by a specific date for a gift or another occasion, we will always do our very best to get the piece to you in time. Please contact us at enquiries@ruusk.com prior to placing your order so we can confirm whether we are able to meet your deadline.