Good things take time
Please allow 6-8 weeks for your custom ring to be made especially for you. Please note that if you live internationally you may need to allow for another week or so for shipping.
All domestic parcels are sent via express post. You will be sent a tracking number on fulfilment of your order so you can monitor your consignment's journey. You should expect to receive your parcel within 1-2 business days.
International parcels will be sent via registered mail. You will be sent a tracking number on fulfilment of your order and your parcel will require a signature on delivery. Delivery times will vary depending between 5-15 working days depending on your location.
Please contact us prior to placing your order should you want to add insurance or opt for express international shipping. This will incur an extra fee depending on your location. RUUSK is not accountable for any duty, import or custom charges that you may incur.
Please note customers are liable to pay any customs or import charges on orders.
If you need a piece by a specific date for a gift or another occasion, I will always do my very best to get the piece to you in time. Please contact me at email@example.com prior to placing your order so I can confirm whether I am able to meet your deadline.