Deposit Payment
Deposit Payment
Secure your personalised RUUSK piece with a $500 deposit. This payment allows us to begin the personalisation process, including confirming design details, stone selections, and any customised elements unique to your order.
Your deposit is non-refundable, and will be credited toward the final cost of your chosen piece.
By placing this deposit, you confirm your commitment to proceeding with your personalised RUUSK creation.
Payment Plans
Payment Plans
We offer personalised and interest-free payment plans, which we can tailor to your needs. Please contact our team to discuss further.
Production Time & Shipping
Production Time & Shipping
PRODUCTION TIME
Your piece begins the moment you order. Please allow 6 weeks for it to be handcrafted in our Sydney workshop. Each piece is made for you, and only you.
Special pieces featuring hand engraving, or using Heirloom stones will require an additional 2-4 weeks.
See here for more production details.
DOMESTIC PARCELS
All parcels sent to an Australian address are shipped via complimentary insured and express Australia post; your parcel will require a signature on delivery. We will email you a tracking number once your special pieces are ready so you can monitor your parcel's journey. You should expect to receive your parcel within 1-4 business days depending on your location.
INTERNATIONAL PARCELS
We regularly ship all of our special pieces all around the world with express & fully insured DHL & FedEx. The cost of shipping is calculated at the checkout.
You can expect your parcel to arrive within 3-10 business days (location dependant).
Please see here for more information regarding Shipping.
Testimonials
Dylan
"When ordering Sarah’s engagement ring last year, the RUUSK team were so helpful. They were extremely responsive and answered all my questions, providing photos of different gemstones, carats and sizes for the Solitaire. The delivery process was smooth and inconspicuous, allowing the proposal to remain a surprise, and the ring itself was so special"
Kellie
“I just wanted to thank you again for all your help to create our beautiful necklaces. I was finally able to give them to my daughters and they love them. They’re now part of their everyday jewellery.”
Zoe
"This is my second piece I’ve purchased from RUUSK. The attention to detail and care taken from the team from the first email right through to the finished product, even the presentation when it arrived is just unmatched. It can be a little bit daunting trusting someone with something that is so special but rest assured with RUUSK you’re in perfect hands."
Georgina
"Just want to say a big thank you to RUUSK for our perfect rings. We are both very happy! :) The team nailed the brief; your communication was seamless and with a touch of kindness and joy in every reply. So glad we chose RUUSK for our forever pieces and hopefully more pieces to add to our collection in the future."
Nathan
"Just received my 3rd piece ordered from RUUSK for my wife. Another to add to her collection and she couldn’t be happier! Their designs are beautiful and of high quality. I’m sure we will be ordering again soon."
